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Design  Policies

TERMS AND CONDITIONS

These terms and conditions constitute an official agreement made between you (the client or site visitor) and 7 Design Studio (www.s7vendesignstudio.com), concerning your access to and use of any service done by 7 Design Studio (www.s7vendesignstudio.com). You agree that by accessing this site you have read, understood and agreed to be bound by all of these terms and conditions. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. 

  • If a service has been paid for and the client requests a cancellation, the required 50% deposit is non-refundable under any circumstances. Due to the volume of inquiries and projects in the queue, the deposit covers lost business opportunities and time already invested.

    If a client cancels after receiving designs mid-project, all payments made, including the required 50% deposit, are non-refundable. Designs that have not been forwarded or presented remain the property of 7 Design Studio and will not be provided for personal or public use under any circumstances.

  • Clients have a 7-day timeframe to submit all required information for their project. Failure to do so will result in the service being terminated, and a $45 fee will be required for a follow-up consultation to restart the project. The designer cannot proceed without the necessary details, and delays impact other scheduled projects.

    7 Design Studio reserves the right to cancel projects under the following conditions:

    • The client fails to adhere to the agreed-upon turnaround times or repeatedly contacts and rushes the designer.

    • The client refuses to make payment for changes or additions outside the initial agreement.

    • The client’s expectations are unattainable, or provided designs are continually rejected despite aligning with initial consultation details.

    • The client creates a difficult working environment by causing undue delays, presenting complex issues, or disregarding project guidelines.

  • All payments, including deposits and consultation fees, are non-refundable under any circumstances. Payments cover time, expertise, and the opportunity cost of other potential clients. Refunds will not be issued due to buyer’s remorse, choosing another service provider, or no longer needing the service.

    • All services except web design require full payment upfront.

    • Website design projects require a 50% deposit to begin. The remaining balance is due as outlined in the web design contract.

    • Any additional fees for changes or additions made during the project will be added to the final balance. Failure to make the final payment will result in the withholding of the completed project, rights, and ownership, as well as weekly late fees.

  • All projects have specified turnaround times and are listed beneath each service and will also be stated by the designer. Clients must provide required information within 5–7 days of the project start date. Information submitted after this period will be incorporated within an additional 5–7 business days. This timeframe does not include revisions. Turnaround times are during BUSINESS HOURS ONLY; Weekends and Holidays are NOT business hours.

  • Clients will receive full ownership of their designs after project approval, completion, and receipt of the final payment. Clients are free to use their designs as they wish but may not resell them to third parties or misrepresent 7 Design Studio as the creator.

    Designs not forwarded to clients remain the property of 7 Design Studio and may not be used elsewhere.

  • All websites are built on Wix or Shopify, as per client request. If a project has commenced and the client requests a platform change, a $250 fee will be charged.

     

    A web design contract will be provided once the price quote is approved. Once the contract is signed and resent the required 50% deposit must be paid for the project to begin.

  • Each service includes a specific number of revisions. Revisions allow for minor changes [FONT, COLOR and/or PLACEMENT] or additions aligned with the initial consultation. Requests for major changes or those outside the original scope will incur additional fees.

     

    Each set of requested changes counts as one round of revisions.

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    After the included revisions are completed, a $25 fee applies per additional revision. [Does not include changes for web designs]

  • A project is deemed complete once the client has approved the final design, revisions have been made, final payment has been received, and ownership has been transferred.

    Any revisions requested after the project is completed will incur a $50 fee.

  • Strategy Calls are $175 for 30 minutes and are held via phone or zoom. During this personalized 1-on-1 call, we’ll dive deep into your business goals and map out how a stunning, user-friendly website can help you achieve them.

  • All project information must be submitted via email to 7designstudio@graphic-designer.com, unless otherwise specified. Please refrain from using WhatsApp for project communication.

    • Monday–Friday: 10:00 AM–7:00 PM

    • Saturday: 10:00 AM–2:00 PM (appointments only)

    • Closed: Sundays & Holidays

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